Division of Child Support Services

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Welcome, Georgia Child Support Employees.

After clicking the link below, select "Save", not open. This will save the presentation to your computer where it will run faster. You might want to save it to your desktop so you can easily locate the file after it downloads.

Portal Release 6a Presentation by Cindy Moss

Application packet for the OCSE Agent Certification Program.

Instructions for submitting STARS password reset request via the web.
The password for entering a new record in the Password Reset Requests database is "support". Just leave the User ID blank.

When your User ID is Revoked
you need your
STARS Password Reset

Instructions for reporting a STARS HelpDesk Issue.
To submit a HelpDesk issue or check on the progress of a HelpDesk issue, leave the User ID blank and enter "support" as the password.
View, edit or add your computer equipment inventory. Leave the User ID blank and enter "support" as the password.-->
View STARS Status use this link -->
Access Resources regarding FSR -->
Access Customer Service Logs